**PLEASE NOTE THERE CAN BE ADDED SHIPPING DELAYS DUE TO THE KNOCK ON EFFECT OF COVID-19**
*All transactions are in US dollars.
Where's All The Merch?!:
The store runs on limited, scheduled pre orders. These are most weekends or a 48 or 72hour period. To see what's coming up we advise keeping an eye on our Instagram feed as that will be an indicator for what's coming up.
Occasionally we will run some leftovers AFTER all pre orders of releases are done. These can all be sporadic and very much on a first come first serve basis.
PRE ORDERS CAN NOT BE CANCELLED**
AT THE MOMENT Pre-orders are generally processed within 5 - 8 weeks AFTER THE DATE OF SALES ENDING. Weekends and Holidays are not business days.
Returns are ONLY accepted if there's a company error. (For example if you've received the wrong size or color way then you ordered and we're unable to replace or exchange the item.
If you accidentally ordered the wrong size, please contact us immediately to correct the order before the weekend sale is over. Please do not contact us weeks after as we create everything to order.
Size exchanges after shipping will be granted with a 15% restocking fee if we have any extras.
Customer is responsible for all return postage for exchanges. All customer exchanges will All items must be returned/exchanged within 30 days (of the confirmed shipping date) for domestic orders and 90 days (of the confirmed shipping date) for international orders.
Returns/Exchanges must be unworn, unwashed, undamaged and in resell-able condition. charges are waived for Pentagram Peter Pan mistakes or defective merchandise ONLY.
Please email firstname.lastname@example.org for the details of your order.
Please allow 2-3 weeks for returns/exchanges to be processed. You will receive a notification that your order has been refunded or your exchange item has been shipped out. Original shipping cost is not reimbursed on returns or exchanges.